Terms and Conditions

1. About the Service

Birth Conversations with Saaraa provides virtual antenatal and postnatal education sessions, and face-to-face Specialist Infant Feeding Support, delivered by a registered midwife.

This is an ancillary health education and information service. It is designed to complement, not replace, NHS or private maternity care.

The service does not provide medical advice, clinical assessment, diagnosis, treatment, or emergency care.

All decisions regarding clinical care must be discussed with your own midwife, obstetrician, GP, health visitor, or maternity team.

2. Scope of Sessions

Virtual Birth Conversation (60 minutes) at a fixed rate of £55.00

  • Personalised education focused session

  • Flexible and led by the client

  • Not a structured antenatal class

  • Not ongoing care

Specialist Infant Feeding Support (Face-to-Face) at a fixed rate of £85.00 per session

  • Up to 60-minute home visit

  • Practical, evidence-based feeding support

  • May include observation and guidance where appropriate

  • Not ongoing or emergency support

Travel (Infant Feeding Home Visits)

The £85 fee includes travel within a 10-mile radius.

Appointments outside this radius may be available by arrangement and will incur an additional charge of 45p per mile.

Please make contact prior to booking if you are unsure whether your location falls within the included area.

3. Booking and Payment

Payment is required at the time of booking.

Fees reflect professional time, preparation, travel (where applicable), and specialist expertise.

4. Cancellations and Rescheduling

Appointments may be rescheduled with at least 24 hours’ notice.

Cancellations made with less than 24 hours’ notice may not be eligible for a refund.

If Birth Conversations with Saaraa needs to cancel or reschedule, an alternative appointment or full refund will be offered.

Please see refunds and cancellation policy for information.

5. Late Arrivals

Sessions will end at the scheduled time regardless of late arrival, to ensure fairness to all clients.

6. Technology (Virtual Sessions)

Clients are responsible for ensuring they have access to a stable internet connection and the agreed video platform.

Birth Conversations with Saaraa is not responsible for technical difficulties outside reasonable control.

7. Confidentiality and Safeguarding

Information shared during sessions is treated confidentially.

However, confidentiality may be broken if there are concerns regarding safeguarding, serious risk of harm, or where disclosure is legally required.

8. Limitation of Liability

Birth Conversations with Saaraa provides education and information only.

No guarantee is made regarding specific outcomes.

By booking a session, clients acknowledge that they remain responsible for decisions made about their care in consultation with their healthcare providers.

9. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.